Privacy Policy

Our Commitment to Your Privacy

A privacy policy is a legal document that discloses some or all of the ways a party gathers, uses, discloses and manages a customer's data. This policy covers how The Leather Laundry collects, uses, discloses, transfers and stores your information. Please take a moment to familiarise yourself with our privacy practices.

Information We Collect

We collect information when you fill out the order form and when you pay on our website. While filling the request form or paying you will be asked for your first name, last name, billing address, city, state, zip code, email, contact number and credit/debit card information. You can however visit our site anonymously.

What We Do With The Information We Gather

The information we collect from you may be used in the following ways:

• To personalise your experience and tailor our services to your individual needs.
• To improve our website and continuously enhance your browsing experience.
• To improve our customer service and respond more effectively to your requests.
• To process transactions and service orders placed on our website.
• To administer consent, promotion, service or other site feature.
• To send periodic emails about information and updates pertaining to your order, along with occasional company news, updates and related product or service information.

How We Protect Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

• Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
• A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
• You can choose to accept or decline cookies through your browser settings at any time.

Declining cookies may prevent you from taking full advantage of the website's features.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.

We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent & Policy Changes

By using our website, you consent to our website's privacy policy as outlined on this page.

Our privacy policy is subject to occasional revision, and any subsequent changes to the privacy policy will be posted on this page. We encourage you to review this page periodically to stay informed about how we are protecting the information we collect.